Penang Smart Parking glitch resolved, says Jagdeep

THE technical issues concerning the Penang Smart Parking (PSP) app for both the local councils, Penang Island City Council (MBPP) and Seberang Perai City Council (MBSP), was not a cyber attack.


State Local Government, Housing, Town and Country Planning Committee chairman Jagdeep Singh Deo clarified the matter during a press conference today after the PSP app had displayed its e-wallet users’ balance at RM4.40 instead of the actual amount yesterday.


“As everyone is aware, yesterday at 10.03am, there was a technical issue involving the PSP app’s e-wallet system which only displayed a total remaining amount of RM4.40 for its users.


“However, other transactions were able to be carried out without any interruptions. Therefore, I would like to inform the public that no cyber attack took place as claimed by some quarters.


“It went viral on the social media that the PSP system has been hacked but actually it only encountered a technical issue.


“The issue has been fixed now and the remaining e-wallet balance is not affected as the data in the system is still intact,” Jagdeep said.

(third from left) Jagdeep speaking to media

Also present was HeiTech Padu chief executive officer Abdul Halim Md Lassim.


Apart from that, Jagdeep said a total of 1,716 units alternative sensors (CCTV camera type) will be  installed for the parking bays under the administration of MBSP.

(left) Jagdeep and Abdul Halim pointing at the CCTV camera installed

“These CCTV cameras will be placed at high-risk roads in the Seberang Perai area and would also act as the ‘eyes’ to monitor those places,” he added.


“The alternative sensors will be using high quality cameras and equipped with artificial intelligence system,” he added.


Story by Tanushalini Moroter
Pix by Chan Kok Kuan