THE small and medium enterprises (SMEs) have been urged to speed up their adoption of new technologies to stay competitive.
Chief Minister Chow Kon Yeow said that although more companies have begun incorporating digital solutions into their daily operations, many SMEs are still unsure where to begin and what tools to use.
“SMEs remain the backbone of our economy. If Penang wants to become an advanced economy, SMEs acceleration in Artificial Intelligence (AI) adoption will be critical,” he said in his speech during the launch of the book, Fundamentals of Artificial Intelligence.
Chow added that the hesitation among SMEs created both opportunities and gaps, underscoring the sector’s key role in Penang’s growth.
Chow encouraged the Small and Medium Enterprises Association Malaysia (SAMENTA) to carry out a detailed survey to find out the actual readiness levels among its members.
“We need accurate insights. A proper census will allow the state, agencies and industry partners to design targeted support programmes,” he said.
He noted that the shift towards modern technology is no longer optional.
“Two or three years ago, we might have called it a future plan. Today, it is a necessity,” he said.
Chow also pointed out that digital tools are now more accessible than ever.
“This is not something only for big corporations. It is practical and affordable for businesses of all sizes,” he said, highlighting the importance of artificial intelligence (AI).
He said Penang has already taken several steps to strengthen its digital foundation, including the Digital Economy Master Plan 2025–2030, launched in August this year.
“The plan sets clear targets up to 2030, including raising Penang’s GDP to RM156 billion and creating 50,000 digital jobs,” he said.
The master plan focuses on four pillars: digital government, digital economy, digital society and digital foundations.
He also pointed to Penang’s strong position in the digital sector.
“Penang contributes 7% to Malaysia’s GDP and hosts more than 90 Global Business Services companies,” he said.
“Technology is not only a tool. It is a new way of learning and solving problems. I believe this book will inspire young talent and contribute to Penang and Malaysia’s AI-driven future,” he said.
He added that while the government has laid the foundation, the final push must come from businesses.
Chow also called on SAMENTA to work with Digital Penang and InvestPenang once SAMENTA completes the AI-readiness census.
“This will help identify the specific gaps and ensure the support given is based on data,” he said.
During the event, Chow also witnessed the signing of a Memorandum of Understanding (MoU) between SAMENTA Northern Region and YTL Communications Sdn Bhd.
Universiti Utara Malaysia (UUM) School of Computing deputy director Dr Mohamad Sabri Sinal @ Zainal said the newly launched AI book aims to make the subject understandable for everyone.
“The book was designed as a simple, practical guide that explains what AI really is and how it appears in daily life, from smart home devices to social media recommendations,” he said.
Among those present were SAMENTA president Datuk William Ng, SAMENTA Northern branch chairman Calvin Kwan, organising chairman Dr Celvin Tan and Logistician Cefinny Teh JP, National & Northern Region Chairperson Interim.
Story by Edmund Lee
Pix by Law Suun Ting
Video by Siti Nuratikah Rahmat